![]() ![]() Where do I find useful instructional help for out of warranty equipment from HP such as what I am faced with now?. HP must have had technicians who had training to do this with manuals or otherwise. I attempt to repair my equipment where possible if someone is willing to help with the removal of parts to reach a repair point, otherwise I can be wasting my time with trial and error. Planned obsolescence becomes a corrupting way to achieve this.Īs a result, the repair business for consumer electronic equipment has mostly disappeared for out of warranty products. Perhaps there were manuals for this but they appear to be conspicuously unavailable, perhaps to encourage the sale of new equipment.ĭiscard old and buy new is supported by new equipment from China where parts are only available for the brief life of the warranty, then may become available from resellers or can be manufactured in uneconomical for repair quantities to make money. Repairing old electronic equipment such as I am attempting with the C309a is not supported with spare parts or technical information on how to remove parts to reach components that need attention. I empathise with the pricing and inventory problems related to inks and the unfair competition from the China Economic Zone. Unfortunately, I am not enthusiastic regarding support for old inkjet printers such as the C309a. I can also lubricate and clean as I progress.Īny information to assist is appreciated including a service manual if available. I need service information to assist me to disassemble the printer to reach the drive shaft location, instead of working blind using trail and error by removing screws and disconnecting ribbon cables. ![]() However, to reach the drive shaft and cog requires disassembling the printer. A recommendation is to secure it back in place with Gorilla super glue. On reviewing online recommendations I note that the drive cog can slip on the drive shaft. Cleaning the rollers with water does not solve the problem. On Print, there is a whirring sound and an attempt to print followed by an out of paper error message. Unfortunately the paper feed from the main and photo tray is not working. I also bought genuine inks that are barely used. I find the printer is extremely versatile and I used it to print photos and DVD writable discs and Memorex DVD labels. This includes gluing broken parts together with Gorilla glue and pins. I am an engineer who repairs a wide variety of equipment including electronics and components. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Right click on HPScan.exe, then click on Show more options, and then on Create shortcut.ĭon't hesitate to contact us in case of need.īest HP no longer provides drivers for this printer. Download the latest drivers, firmware, and software for your HP Photosmart Premium Fax All-in-One Printer - C309a.This is HPs official website that will.C:\Program Files (x86)\HP\HP Photosmart Premium All-in-One Printer C309a\bin.You want to make a shortcut on the Windows desktop of the HP Scan application, do the following: The printer prints a Printhead alignment page. ![]() Click on the Printer menu, then on Printer Services.Wait for HP Print and Scan Doctor to load the information from your printer.Select your printer, then click on Next.In the HP Print and Scan Doctor app, click on Start.To align the Printheads, please use HP Print and Scan Doctor. Follow the instructions to install your printer.Ĭoncerning HP Solution Center, go to HP Solution Center doesn't open. ![]() Right-click on PS_AIO_05_C309a_Net_Full_Win_WW_140_408-5.exe, then on Run as administrator, and then click Yes. Please use the HP Photosmart Premium All-in-One Printer - C309a Full Software and Drivers to install the printer. Chinese HP no longer provides drivers for this printer. ![]()
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